Friday, October 4, 2013

October update

Hi All,

Thanks to all volunteers who are taking calls from strangers and trying to teach them. 

There are a lot of challenges and I would like to share them with you so as to have a good discussion and come out with practical solutions. Please share your Volunteering Experience, suggestions, etc this will help in making the system better.

1) Drop in the number of callers/learners
Reasons:
a) We have only 1 channel i.e we can take only 1 call at a time. Many people try numerous times to connect to a volunteer (as per my call records). Only few connect and remaining drop out.
-Click HERE to see your time slots.You can edit this. We have few empty slots to fill up for the coming weekend. I think the 10 minutes time limit is deterring few people as it gets difficult to have a good satisfied conversation.

At present we have no other option than to carry on with this time limit. Please stick to it, things shall change slowly with more support and funding.
-Inform Callers that LEBTOP now operates from 8 am in the morning.
-After every call you take, please fill the FEEDBACK FORM - This helps us maintain a learners database.

-Anshu and Aditya have raised an issue about the different native languages of the learners. To solve this issue to certain extent, please mention  (H for Hindi, Te - Telugu, B - Bengali, Tm - Tamil, etc ) beside your name in the time slots list.)
If you encounter a caller, with whom you are unable to converse properly due to language differences, then you can refer to the time slot list and ask them to call at specific times.
- Some good news:
I applied with LEBTOP idea to ISB's competition iDiya (iDiya is ISB's National Social Venture Competition that aims to stimulate, enable and develop high-impact, self sustaining social businesses in India.)  and here's their email:

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Congratulations!

You have been shortlisted for the Round 2 of the 5th ISB iDiya. You are now among the Top 45 teams competing for the coveted ISB iDiya Bootcamp to be held at the Hyderabad campus of ISB during November 2013.

You have been assigned an external Evaluation Partner, who would conduct a telephonic or skype interview with your team within a week.

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When flowers bloom , bees come to them of their own accord.
If we show this experiment works, support and funding shall come.
It has to come!